03-10-2025 12:13 PM
I am trying to message a seller using the eBay app but keep getting this error message that your app doesn’t comply with Google ‘Use secure browsers’ policy. I have updated the app but still keep getting the same message I am using a iPhone.
03-10-2025 12:54 PM - edited 03-10-2025 12:56 PM
To confirm, you accessing eBay from the eBay app and you are not using eBay website from a browser app like Chrome, correct?
If you're using the eBay app, are you logging in with your eBay userID or are you logging in with your Google account?
Edit: I believe you are logging in to the eBay app with your Google ID. I suggest logging in with your eBay ID instead, and you can shake your phone while the app is open to report the tech issue.
03-10-2025 02:48 PM
Certain actions in the app may require a browser. What is the default browser on your device? Note that the default browser may not necessarily be the browser you usually use; when another app needs to open a browser window, your default browser is automatically launched, and it may be a nonstandard browser. Some software installations will add a new browser and may make it the default browser.
Try making Chrome or Firefox your default browser, and see if that gets you past that error message.