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Unable to send pictures via messages

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Hi. I cannot seem to send pictures via messages to buyers. The “SEND” button at the top stays grayed out and will not send with pictures attached. Help!

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Unable to send pictures via messages

Hi, this happens to me sometimes if I have a spotty connection and/or the image resolution is high - sometimes it takes a really long time for the image to load and the 'send' button will eventually turn blue. I've found closing out and restarting and/or clearing the cache from within the app usually works (you can also try sending the photo through your mobile browser).

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Unable to send pictures via messages

Hi, this happens to me sometimes if I have a spotty connection and/or the image resolution is high - sometimes it takes a really long time for the image to load and the 'send' button will eventually turn blue. I've found closing out and restarting and/or clearing the cache from within the app usually works (you can also try sending the photo through your mobile browser).

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latest reply