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Started a return...

I started a return but then decided to NOT return the item. I can’t find a way to cancel that return or simply have it removed from my pending items. 

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Started a return...

If you are absolutely sure you do not want to  proceed with this return you can CLOSE  the return 

Please be aware that once a return has been closed it can not be reopened

 

Message 2 of 5
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Started a return...

Yes... absolutely sure I’d like to cancel the return 

Message 3 of 5
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Started a return...

Yes.. Can you explain how I can close it?

Message 4 of 5
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Started a return...

click on request details and you will see two choses 

 

send message to seller   or close claim  click close claim

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