01-11-2019 03:26 AM
Anyone else having the issue where you can't see your pending tasks on the app? The red banner is gone now and the app is all glitchy
01-10-2019 05:38 PM
Paid ship now is empty even though I have 16 item that should be displayed. Page is blank. This I use every day to check my orders. Here is a photo. When I touch the paid ship now the second pic shows what comes up. This just started happening today. I see there was an update yesterday. Thanks
01-11-2019 01:32 AM - edited 01-11-2019 01:36 AM
On the iOS app, the "Paid, awaiting dispatch" section does not work anymore, and you cannot see (in your "Selling" icon at the bottom right) the items sold anymore. Normally it shows your selling total, then active/sold/unsold, then underneath in red the items sold and awaiting dispatch. These have vanished.
You also cannot access the same section from the main page either.
This is since the update to 5.27.5 (looks like it happened on my phone yesterday, 10th January)
See photo. Item in question usually appears where red box is drawn.
Problem reported to AskEbay on Twitter too.
01-11-2019 01:42 AM
Also reported here, missed that:
https://community.ebay.com/t5/Mobile-App-iOS/Paid-ship-now-items-are-empty/m-p/29372501#M9245
01-11-2019 01:43 AM - edited 01-11-2019 01:43 AM
I have also reported this here, seems to be since latest update:
https://community.ebay.com/t5/Mobile-App-iOS/5-27-5-Issue-seller/m-p/29373340
This is a nightmare for sellers, basically.
01-11-2019 02:34 AM
Same problem for me too, so frustrating.
01-11-2019 03:18 AM
Sold awaiting dispatch and sold awaiting payment has diapered from the the app under selling.
01-11-2019 03:40 AM
01-11-2019 03:40 AM
01-11-2019 06:36 AM
01-11-2019 08:43 AM
Going to assume you mean the "Items pending dispatch" bit that is usually under your totals. If so there's many threads about it now. See my original one here:
https://community.ebay.com/t5/Mobile-App-iOS/5-27-5-Issue-seller/m-p/29373340
Also messaged eBay on Twitter, not read it yet..
01-11-2019 08:46 AM
@incr @discountwarehouse2u @greenbowersupply @iman-alien @souixk
Thank you for the reports we are investigating this now.
Thanks
01-11-2019 08:53 AM
Great news, glad to hear it - it's a huge problem for sellers, literally you cannot see what you're due to send out/dispatch - so the app is unusable for a business seller purpose at the moment for anyone selling anything.
01-11-2019 08:56 AM
Yes having same problem.Now no way to see buy it now offers or outstanding tasks .
01-11-2019 08:57 AM
I'm having the same issue, please fix this soon