Shipping Labels

[randomworldproducts63]

Anyone having problems with printing shipping labels from the Ebay App for IPad?

[jeansandshoes21]

I can't print on my ipad since I installed the latest update

[allegiant01]

I can’t print from the app after I installed the update. How can I fix this?

[jocl-7395]

You are not alone.  I hope this is corrected as quickly as possible.

[jvwindustries]

Same issue here!! Let's hope it's fixed soon.

[trustedbasset]

Yes, I get an internal error.

[marmaso57]

Can’t print from my ipad or iPhone have to print in PayPal and copy and paste the tracking info to eBay.. They have to know that this is screwed up....

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@randomworldproducts63 wrote:

Anyone having problems with printing shipping labels from the Ebay App for IPad?

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[jcsoup]

I have the same problem. I get the print dialogue pop up, but no button to purchase label. I have to force close the app. Also none of the arrows that open options such as package size and service work either.  Uninstalled and reinstalled, but still doesn’t work. I sent a message to eBay via their Twitter account. They responded saying that it was the first time they had heard about the problem and would forward the issue to the mobile team. I would bang away at @AskeBay on Twitter so they know it is affecting more than just one user. (I am using a 6th generation iPad with 13.1.2) 

[mah6455]

I have the exact same issue

[jeansandshoes21]

I am still having this issue and I called them a few days ago but this has not been fixed

[mobile_feedback]

@jeansandshoes21 @randomworldproducts63 @mah6455 @jcsoup @marmaso57 

Thank you for all the reports. We have made some improvements to iPad shipping labels in the next release. If you would like to get a beta version before the release comes out please email us at iosfeedback@ebay.com and we will get you into the system.

Thanks!

[randomworldproducts63]

That's Great you're making improvements but this doesn't help with the current situation. Can't print any shipping labels to process orders using IPad. Respectively please try and fix the current problem....Thank you

[jeansandshoes21]

The beta version works great. I can print again from my iPad. Thanks to the mobile team for the fix

[marmaso57]

Thanks very much the beta version is working perfectly...