Search Issue on App?

[wrm827]

This started happening recently where when I search for an item the search bar keywords will revert back to the previous search while pulling up the current results. Like I search for "sterling silver cup" the search will pull up results while at the same time the search bar keywords go back to the previously searched item. It's frustrating because if I want to add or remove keywords to the search I have to fully retype all keywords. I've used the app for many years and never run into this issue. Anyone else having this happen? Any way to fix it?

Thanks

[eburtonlab]

@wrm827 

Using the latest Android version of the app (6.236.0.1) the search seems to be working correctly for me. I am able to search for one thing, edit the search field to search for another thing, and still see the correct terms in the search field after searching and editing again.

You may want to try uninstalling the eBay app, restarting your device, then installing the latest version of the app once more.

If the issue persists, try shaking your device while the app is active to report it to eBay.

[wrm827]

Hi. I took the steps you said and it seems to have cleared up the issue for now at least. Thank you so much!

[eburtonlab]

You are most welcome -- glad to hear that!