03-12-2021 12:33 PM
03-12-2021 12:45 PM
What date did your item arrive to you? I am trying to see why you cannot open a return request so I am going to be asking a question or two.
03-12-2021 02:50 PM
From your Purchase History, find the item and press the big, blue 'Return this item' button to the right. From there, just follow the bouncing ball. Good luck.