09-17-2019 10:16 PM
It's so hard to navigate now. I used to be able to see everything I wanted to so easily. Now I can't find half of it and it takes twice as long.
09-18-2019 07:48 AM
@barneshobbies wrote:
It's so hard to navigate now. I used to be able to see everything I wanted to so easily. Now I can't find half of it and it takes twice as long.
Thank you for taking time to post on the boards. Could you give us more details on what section of the app you are in where the navigation is hard. We have not changed the navigation of the app for a couple years now so we are eager to look into this.
Thanks
09-18-2019 01:27 PM
We are having a UX problem also but I am not sure if it is the same as OP.
There is a new layout for the section where a seller would reply to messages - but only on iPad.
The messages section displays normally and when you click on an individual message it displays normally. The problem happens when you hit "reply". From the browser it launches the eBay app but immediately switches to a NEW UX reply to message page. (See image-1) This does not allow us to see who we are replying to and we cannot attach photos.
If there is a way to revert to the old UX please let me know!
Thank you eBay team!