06-18-2021 01:48 PM
06-18-2021 02:35 PM
Can’t see my purchase
06-18-2021 02:57 PM
If you are using the eBay app, try using a desktop browser to view your Purchase History. Make sure you have the latest version of the eBay app for your operating system.
If you are already using a desktop browser, in some cases refreshing the page can help if you are getting an error. Or holding down the shift key and refreshing the page to bypass the browser cache. Or try a different browser entirely.
If the problem is with your Purchase History page not loading correctly, you should also be able to see your purchases on your Summary page.
If that does not work for you, you can try signing in to another site such as ebay.ca or ebay.com.au to view your purchases, though your transactions will be displayed in Canadian or Australian dollars, respectively.