cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Photo Help Needed (On the App)

Hi everyone,

 

I was wondering if anyone had the same problem as me and any tips as to anything I could do.  When my photos are viewed on the app, they are weirdly pixelated and (the only way I can think to describe it) its like an oil on water texture.  It is definitely worse on anything white and it has a strange pink or green pixelation all over it.  I use a white background mainly and it's horrendous.  Everything white is pixelated.  Strangley though, if say it is a silver item, the item is fine but the background is the same oil on water colours. 

 

But when viewed on my laptop and desktop they are absolutely fine! 

 

I have followed all the advice re settings and sizes, I have tried a decent camera as well as my my phone and have spoken to ebay who are not sure what is causing it.  I have reinstalled the app but it is still doing it. 

 

I've been lurking on the forums for 2 days now searching so I thought it would be quicker to just ask otherwise I am going to be here all year lol. 

 

As I sell ceramics this is a big problem for me so any help at all would be much appreciated! 

 

Thank you!

Message 1 of 1
latest reply
0 REPLIES 0