Password reset

[curseddiamond1970]

Twice this week I have tried to use the app and been told I needed to log in again but when I tried to log in my password didn’t match. I changed my password a few days ago and now the same thing has happened again. I am 100% certain I am using the correct password, so what gives?  I’m not resetting it again, there’s an issue with the app that never happened until this week. Please help. 

[mobile_feedback]

@curseddiamond1970

Thanks for the report. Can you make sure you are signing in with the same email address or user ID that you had reset the password for.

[curseddiamond1970]

Yes I’m making sure I’m using the correct email address. I used the app this morning then came back to it half an hour later but it told me I had to log in again. That’s twice this week it’s done this, but when I try to log back in it’s saying incorrect password!!! I’ve had to reset my password again and don’t understand why.