06-12-2018
09:31 AM
- last edited on
06-12-2018
09:52 AM
by
mobile_feedback
Every single time I try to message a seller back after opening a case I get this message. I’ve been seeing this for about a month now and it’s making my experience very unpleasant! Absolutely impossible to resolve my issues, anyone have a clue how to make this stop? I just want to figure out my options and I can’t even answer anybody about them.
06-12-2018 09:51 AM
Thanks for the report. Can you send us a screen shot of the screen you are on before you get to this screen? You can mail it to us at iosfeedback@ebay.com
Thanks
06-12-2018 05:54 PM
It’s just on the page when I am trying to message a seller.
06-14-2018 12:07 PM
Thank you. Could you post a screen shot of the screen you are on before that one too. Trying to figure out how you are getting to these screens.
Thanks
06-14-2018 12:25 PM
Is happening now every time I try to go to send a message.