eBay

so_ber · ‎11-08-2019

I just listed 4 pairs of shoes, and for every listing, the size and weight changed. I only noticed because I sold a pair and saw that the box dimensions were different than what I had entered. Double checked the weight and it was also off by almost 2 lbs. Fortunately it's not going very far so the difference wasn't a whole lot, but it could've potentially been a pricy error on ebay's part. I went back and revised each one and clicked revise, but this needs to be addressed asap! (On a related note, I bought something and noticed the shipping paid by the seller was a bit more than what I was asked to pay, so I'm thinking the same thing happened to them.) Any thoughts or ideas? Fixes? Any help would be appreciated!

mobile_feedback · ‎11-12-2019

@so_ber wrote:

I just listed 4 pairs of shoes, and for every listing, the size and weight changed. I only noticed because I sold a pair and saw that the box dimensions were different than what I had entered. Double checked the weight and it was also off by almost 2 lbs. Fortunately it's not going very far so the difference wasn't a whole lot, but it could've potentially been a pricy error on ebay's part. I went back and revised each one and clicked revise, but this needs to be addressed asap! (On a related note, I bought something and noticed the shipping paid by the seller was a bit more than what I was asked to pay, so I'm thinking the same thing happened to them.) Any thoughts or ideas? Fixes? Any help would be appreciated!

Thanks for posting. Can you please let us know if you are listing from another sellers item or are you creating this item from scratch? Can you provide the item you used to start the listing if you did that, and the item ID for an item where you saw the prices change.

We will look into this

cb27857 · ‎11-17-2019

I have had the same issue multiple times. I almost always list from scratch, but in any event, I update the weight and package dimensions each time. I usually save my drafts for checking before listing, but even on listings that have "relisted," this has happened.