08-07-2018 06:01 PM
Why is it not possible to Request Total From Seller in the app? I go days without being near my desktop when I travel, but I still need an invoice sent.
08-09-2018 08:26 AM
Thank you for posting. It is correct that request total is not available in the apps at this time. This is something we are looking into for the future.
Thanks
08-15-2018 08:47 PM
being able to send an invoice to buyers using a phone or tablet should be a basic standard function. Why the app was rolled out without the basics being in place in my opinion insane.
I have many messages asking me to send an invoice but i can't as i can't see inside their shopping carts. I ask them to go to the classic site and request a total from there.....classic site is horrible on a phone so that doesn't make a nice buying experience.
A customer recently said she would have to visit the local library and use a public computer as she no longer has a computer at home only her phone.
i mean REALLY does this have to be this way? its only going to get worse as more people use their phones and tablets for shopping.
We can't all offer free shipping, its just not possible and shipping is not really free. I don't want to tack on $3 to $4 on every item and brag its free shipping when the vast majority of people know they can get better rates/deals when bundling many items into a flat rate box.
I am so annoyed to be honest , ts a HUGE time waster having to apologize for a non working ebay app and trying to find work arounds
08-20-2018 08:47 PM
08-21-2018 10:41 AM
Not going to hold my breath, sellers have been asking for this basic function since day one.
06-24-2019 07:43 AM
This isn't a minor problem, its a HUGE problem! If sellers are losing business then eBay is losing business too! I have to explain daily to buyers that the eBay cell phone ap wont allow for requesting totals or combining shipping. I mean daily! There are MANY buyers who do not buy from computers. I feel bad having to apologize to people for this. This needs to be fixed right away - today - NOW!
08-14-2019 06:58 PM
08-20-2019 06:51 AM
Here it is August 2019 and you still cannot request an invoice from a seller via a mobile device.
09-14-2019 02:04 PM
Distant future, I might add.
09-19-2019 04:09 AM
I agree! This is a HUGE problem, if you only use your phone! When is eBay going to resolve this??
09-27-2019 07:51 AM
@mobile_feedback wrote:
Thank you for posting. It is correct that request total is not available in the apps at this time. This is something we are looking into for the future.
Thanks
It's been over a YEAR, Can we PLEASE for the love of god have a Request Total function?