No items showing up when searching

[ceejaybee13]

When I enter an item to search it will say there isn't anything. Now if I use my laptop it works! The app has been playing up for two days now

[eburtonlab]

@ceejaybee13 

When I enter an item to search it will say there isn't anything.

Did this start after searching within a specific seller's items? I believe there is a bug that can cause searches following a seller-specific search to default to continue searching just that seller's items even after the search field has been cleared. If so there will likely be a "seller:username" term in the search field after the new search is run.

Can you clear the search field and load a previous (non seller-specific) search or a saved search? If that works and gets results, then try to enter a new search.

[ceejaybee13]

No this does this when u search for anything. It doesn't have a users name I haven't clicked on anything to warrent a users name to be present  I simply open the app and go to search and type what I'm looking for and it will say there are no items so I have to use a laptop. The app has started doing this since Saturday/Sunday last week

[eburtonlab]

@ceejaybee13 

I simply open the app and go to search and type what I'm looking for and it will say there are no items

That is very odd. And you have no filters selected?

Have you tried clearing your data and your cache (under your device's Settings: Apps: eBay: Storage)? Then start the app, sign back in and try again.

If that does not help, the only other thing I can suggest is to uninstall the app, restart the phone, and then install it again.