New update issues, please help.

[alytheone]

I use my cell phone for listing, all was good till the last update.

Now I don’t have access to

“item specific “

”item condition “

sold items don’t give me options to cancel order / leave feedback etc.

so now I have to make the listing, than save it as a draft and finish on my desktop. Waste of time .

please advise. Thx

iam using a iPhone 6s with 12.1.2

[andrishka]

Same here. I'm on Android on a Samsung Galaxy A5 and I don't know if it's a phone update or an eBay issue but the app totally sucks right now. The photo upload from phone to PC stopped working; I'm not getting prompt notifications about new bids; and when I do get a push notification, the actual auction page itself hasn't updated and doesn't show the new bids for ages. There's no way to refresh and force the info to update.

The app has become totally unreliable and pretty useless. 

Can we please get an answer to this??

[mobile_feedback]

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@andrishka wrote:

Same here. I'm on Android on a Samsung Galaxy A5 and I don't know if it's a phone update or an eBay issue but the app totally sucks right now. The photo upload from phone to PC stopped working; I'm not getting prompt notifications about new bids; and when I do get a push notification, the actual auction page itself hasn't updated and doesn't show the new bids for ages. There's no way to refresh and force the info to update.

The app has become totally unreliable and pretty useless. 

Can we please get an answer to this??

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Thanks for the report. To troubleshoot any delayed notifications we will need to know the item you were bidding on and we can see when this should have appeared for you. The item pages when watching an auction count down should be updating every 1 second in the final minute.

Do you have more details about the photo upload not working on your PC? Are you trying to use the app to add photos to a desktop listing?

[mobile_feedback]

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@alytheone wrote:

I use my cell phone for listing, all was good till the last update.

Now I don’t have access to

“item specific “

”item condition “

sold items don’t give me options to cancel order / leave feedback etc.

so now I have to make the listing, than save it as a draft and finish on my desktop. Waste of time .

please advise. Thx

iam using a iPhone 6s with 12.1.2

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Can you please post a screenshot or email us your sold item not showing the leave feedback or options, these should show up for all items. iosfeedback@ebay.com.