01-29-2019
08:34 PM
- last edited on
01-29-2019
09:30 PM
by
kh-jean
When I go to my profile to see my feedback I tap on see all my listings. It says I have 245 listings when I only have 224. I scrolled through and saw 21 duplicate listings. See the screenshots. .....the 224 is correct...you can see the one picture has duplicate listings. There were a lot more.....21 duplicates! When I go to my active to view my listings that way you can see it says 224. I am concerned my customers are seeing all those duplicates.
Thanks!
01-29-2019 09:59 PM
01-30-2019 10:42 AM
Thanks for the details and the screenshots. We will look into this. Are any of your listings multi quantity?
01-30-2019 03:43 PM
Hello! I have a few listings that are multi quantity. The listings that I saw that were duplicated were not my multi quantity listings. I just checked to see if it is still duplicating and it still is. it is saying I have 241 listings now and at the moment I only have 220 listings. Thanks!
Moto E5 Play
5.27.1.2
01-31-2019 07:57 AM
@kws_closett wrote:
Hello! I have a few listings that are multi quantity. The listings that I saw that were duplicated were not my multi quantity listings. I just checked to see if it is still duplicating and it still is. it is saying I have 241 listings now and at the moment I only have 220 listings. Thanks!
Moto E5 Play
5.27.1.2
Are you able to find any of the duplicates in the list? If so could you look at each item and get us an item #.
02-01-2019 12:15 PM
Do you want every item number that is duplicated? That would take some time to do. also, the listings that are duplicated are different each time i go into the app. Here are some screenshots of one listing that is duplicated. One screenshot shows that it is duplicated and the other 2 are the item numbers for both original and duplicated listing. I also found that I had an ended listing on there also. I have a screenshot of that too. screenshot showing it listed, a screen shot showing that the item has been ended and its item number. another thing is that it says the duration is 60 days.... there is no 60 day option.....so that is strange also.
I will reply again to your message with the screenshots of the ended listing since i cannot add many screenshots to a message. thanks!
02-01-2019 12:17 PM
Here are the screenshots of the ended listing that is showing it is listed. thanks again
02-07-2019 05:49 PM
This is Still not fixed