06-16-2025 09:23 AM
I received several return requests for clothing items where i had measurements listed but they don't show in the mobile app unless the user selects the show full description and is likely to miss them.
It would be nice to have the full description visible immediately.
06-16-2025 01:25 PM
Full description will appear without extra clicks when you don't use HTML formatting. It's a very short list of what's allowed (line breaks, space, quotes, etc). Even though your descriptions appear to be plain text, when I look at the code I can see some extra HTML in there.
Edit one of your listings. Above the description (top right) on the website (not app) you'll see option to switch to HTML format. Click on that. You should see this bit of extra code before all of your descriptions - delete it and see if that makes your full description appear on the app.
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