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Issue with classic site

There is an issue with the classic site 

when using it all I get is my watch list 

no matter what I attempt to click under my eBay it just freezes on my watch list & does nothing 

 

others are having issues as well 

@mobile_ app_help

please see this post on tools & apps board 

 

http://community.ebay.com/t5/Tools-Apps/Why-can-t-I-use-the-quot-Classic-Site-quot-on-my-iPhone/td-p...

 

Message 1 of 40
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39 REPLIES 39

Re: Issue with classic site

@labs118

 

Thanks for the post. Can you please post a screenshot of the watchlist when looking at it on the classic site? Does it also freeze when using the app?

Message 2 of 40
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Re: Issue with classic site

I can move freely through all lists when on the App 

 

when I try classics site it freezes up in watchlist 

when I try to move anywhere it just gets stuck on parts of the watch page & freezes

IMG_1887.PNG

 

IMG_1888.PNG

 

 

 

Message 3 of 40
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Re: Issue with classic site

I’m also having the same issue. I go onto the classic site but no matter what I click when on there it takes me back to the mobile site watch list page. 

Message 4 of 40
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Re: Issue with classic site

@js_sales23 @labs118

 

Thank you for the report we will look into the freezing. We are also curious on why you prefer the classic site watchlist on your phone instead of the native phone apps? Thanks

Message 5 of 40
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Re: Issue with classic site

Hi, I don’t prefer it, it’s whee it keeps taking me when I click anywhere on the classic site. On the classic site I can see why my current invoice is but not on the mobile site. 

Message 6 of 40
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Re: Issue with classic site

@js_sales23

 

Thank you for this information. Is this your current invoice for your ebay fees? or some other kind of invoice?

Message 7 of 40
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Re: Issue with classic site

It’s he current invoice for eBay fees. 

Message 8 of 40
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Re: Issue with classic site

@mobile_feedback

 

  Same as with js sales It is just where the Classic site goes & freezes Has nothing to do with me .

 

I use the App when I can  But it sure lacks way to much for me as a buyer 

I like purchase history further back which I use classics site for 

 

I also like classic search it shows TRS badges .  There are many things the App lacks . 

Message 9 of 40
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Re: Issue with classic site

The mobile app doesn't provide detailed info and requires way too many clicks!

Message 10 of 40
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Re: Issue with classic site

@a_la_vintage

 

Can you please let us know which detailed info it does not provide? And regards to too many clicks what sections are you trying to get to in the app? We would like to improve the app and getting these details will help us.

 

Thanks

Message 11 of 40
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Re: Issue with classic site

So I am on the summary screen, click account one and it takes me back to the mobile app watch screen 

Message 12 of 40
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Re: Issue with classic site

@js_sales23

 

Can you show us what screen you were on previous to this screen.  And more details on what clicking on account one means.

 

Thanks

Message 13 of 40
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Re: Issue with classic site

When I click the account button on this screen

Message 14 of 40
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Re: Issue with classic site

@js_sales23

 

Thank you! I now see the issue and will get it reported. Thanks for the screenshots.

Message 15 of 40
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