Internal error

[watwood2005]

Hi,

When I try to open a saved search I get the message: internal error, try restarting the app.

I have signed out, uninstalled and reinstalled the app, restarted my phone and still the error persists. 

Huawei p20 pro, firmware up to date 

Have you any suggestions?

Many thanks

Jacob

[eburtonlab]

Others are having problems searching using the eBay app.

You should still be able to search using a browser, though.

[velvet@ebay]

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@watwood2005 wrote:

Hi,

When I try to open a saved search I get the message: internal error, try restarting the app.

I have signed out, uninstalled and reinstalled the app, restarted my phone and still the error persists. 

Huawei p20 pro, firmware up to date 

Have you any suggestions?

Many thanks

Jacob

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Hello @watwood2005! We appreciate the report. There's a known issue with the search function timing out within the app and the mobile team is aware and looking into it. In the meantime, you can try searching on the mobile and desktop sites as eburtonlab suggested.