I want to hear that "CHA-CHING !!" Ebay sound.

[armyboat]

I've double and triple checked the Ebay notifications and the app settings.  But I just can't get that Ebay "CHA-CHING" sound. 

Everything is on. Please help.  Screenshots and step by step directions, Please.

[evry1nositswindy]

Are you logged into the app?

[chapeau-noir]

Just delete and download the app again.  You can then set the ca-ching sound in your notifications. 

Edited for um...just edited.

[tdrake]

I have a similar problem and I think it's my phone OR the settings on my phone, as this extends to not only "ka-ching!" but to many notifications (FB, YouTube, etc.).

It seems that if my cell phone is "idle" for a while it will stop giving me many real time notifications, including "ka-ching!" until I move the phone.   One example, last evening I'm watching TV with the phone on a windowsill.  I get a sale which I know about because I happen to be on my laptop closing out a non-payer case and relisting an item, and an hour later I decide to go to the basement/eBay room and pack the item that sold so I'd end the day "caught up". I take my cell and about the time I got to the bottom step... "ka-ching!" and so I check but it only for the sale from more than an hour earlier.   If I don't pick up my cell phone all night until I leave the house in the morning, about the time I'm backing out of my driveway, ka-ching! ka-ching! everything that sold overnight LOL.   Not just eBay but other notifications.

Anyhow, sorry for the long story and hijacking your thread, but maybe you have a similar "problem"...   I'm sure it's the phone or some settings. My brother bought a new cell around the same time. He never uses it or carries it at home, so sometime it will sit by the door for 48 hours, then start giving notifications when I pick him up at about the 1st stop sign.

Android phones, low cost Samsung (brother = LG) anyone know how to fix this besides walking around with the phone like it's growing out of my hand?  Setting?

[frodobagginskennedy]

My phone does the same thing.  If it is just laying around nothing happens.  But pick it up and move then it chachings away

[luvclapton23]

How do you set the cha ching sound in notifications? I can't find the cash register sound anywhere to even choose it. It used to be automatic with the eBay app. I've done all those steps deleting and re-installing the file. My new Samsung Galaxy A52 phone doesn't offer the cash register sound option. Is it possible this was only offered with PayPal when we would get paid? I have wasted enough time on this today. Didn't realize how much I relied upon that sound. I had a sale today and heard nothing. I didn't even know I had a sale until 4 hours later! I need my cha-ching!

[secrets_parfum]

got the same issue 

Just bought a new poco m3 pro phone i install the app i goto notification customise sounds and i got nothing there ..

Only 3 choises there... sounds are missing..... cant find or customise sounds at all.. what is this new???

Any idea??

i have uninstal and reinstal app about 3 times but no luck on getting sound no option...

[stephenmorgan]

If I am on-line when I received a notification I have noticed that it will be much later before I receive the  "CHA-CHING" on the phone.  It could be from 15 minutes to hours later.

[boollysal]

I had the same problem 2 weeks ago due to changing phone.

Found the solution :

- Go to your phone setting

- Open eBay app

- Clear/Delete data 

- Uninstall eBay app.

After above steps done, reinstall eBay app.

Turn On your eBay notification as you previously would, the chaching sound should be working. 👌😉

[knittinweaver]

Some creative ideas on this subject, but none of it works for me.  Just bought a new Samsung A51 phone, the cha ching sound is not in the options. I've seen a couple of YouTube vids about downloading the sound from some questionable site, but I'm not going there at this point. I think I've figured out how to give it a banjo sound, just waiting for the next sale to see if that works, at least it's different.  Very disappointing, that sound is very uplifting.

[bwolf1us]

I have the A51. It took 6 months to figure out. Go to Settings on phone. Select Apps. Select Ebay  Select Notifications, scroll down to Silent Notifications(turn it on via toggle switch), then touch the phrase Silent Notifications(this is the part I never did because it doesn't look like something you could do. There is another whole screen that pops up when you do that.) Select Show Notifications  Select Alert and then what do you know" you click on Sound and then finally get to Select "Cha Ching". It was ridiculous finding this! Who would have thought to look under Silent Notifications, let alone that you can't tell it's something to can click on.

[green224610]

I was able to get the sound to work for me on my old Galaxy S9, (this was post-split with PayPal) and it was working fine on my new S10-- until today. I have no idea why suddenly it's stopped working. 😞

[casebackcollectables]

Yayyyy thankyou, you are a star and a legend my friend

[southern*sweet*tea]

This is what I did. I have an Android phone, Samsung A32.  I did not have to uninstall and reinstall.  iOS would  probably be similar.

Clear local storage for the eBay app

1. Press and hold your finger on the eBay app icon. 
2. Tap the i or app info button.
3. Tap Storage.
4. Tap Clear storage / Clear data and confirm.

[endlesssummer64]

Had a Galaxy S8, cha ching sound was working on that, moved up to the S10, no sound. Sorry it took you 6 months, but thanks for your time, your fix worked. The sound was exactly where you said it was. Will have to wait for my next sale to see if works. Thanks