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Getting a protocol error

Ive tried deleting app and re downloading it and still getting error on phone and iPad 

Message 19 of 46
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Re: Upgraded iOS and can’t use the app now

@justin19830_1 @captfogbottom

 

Thank you for the posts. We are looking into these errors. Please do not reinstall the app as this will not fix the issue. 

 

Thanks

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Message 25 of 46
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45 REPLIES 45

Re: Upgraded iOS and can’t use the app now

I just upgraded my iOS on my iPhone 7, and now I can’t use the app to search for anything without getting an error message. 

Message 1 of 46
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Re: Upgraded iOS and can’t use the app now

Ebay App for iPhone keeps telling me there's an error, even deleted it and re-download it, still same issue, even checked for updates... there's none. Any suggestions on how to fix this?

Message 2 of 46
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Re: Upgraded iOS and can’t use the app now

I’m experiencing a similar issue. Deleted and re-downloaded the app 2 times, with no change. 

Message 3 of 46
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Re: Upgraded iOS and can’t use the app now

I get this exact same issue. Only happens to me on iOS 11. My old iPad 2 with iOS 9 still works fine.

 

The app worked perfectly under iOS 10.

 

As a dev, I believe this is a timeout problem. For some reason the app loses its connection. Maybe it's an http vs. https issue? We had that come up under iOS 10.

 

This happens on WiFi and cellular.

I reinstalled the app.

Login worked fine.

Getting messages under "My ebay" worked fine.

"Selling" is broken

"Home" is broken

"Search" is broken

"Notifications" is broken

 

I'm running on an iPhone 7 Plus.

 

All other apps work fine.

Message 4 of 46
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Re: Upgraded iOS and can’t use the app now

I'm also having the same problem, and deleting and re downloading didn't fix. So annoying.

Message 5 of 46
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Re: Upgraded iOS and can’t use the app now

I keep receiving "Error (NSPOSIXErrorDomain) The operation couldn't be completed. Protocol error (100). I have no idea what this is. My pad is up to date and so is the ebay app. Everything worked fine last night. 

Message 6 of 46
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Re: Upgraded iOS and can’t use the app now

Alot of people are commenting online that the app crashed for them too using iOS.  Mine was already updated and app isn't working also.

 

Message 7 of 46
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Re: Upgraded iOS and can’t use the app now

I am having the same problem on my Iphone 6s ever since i updated the IOS, is there a fix for this yet? Seams like a bug in the system on ebay's side of the app.

Message 8 of 46
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Re: Upgraded iOS and can’t use the app now

I have same exact problem 

Message 9 of 46
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Re: Upgraded iOS and can’t use the app now

Same here! eBay fix it already 😡

Message 10 of 46
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Re: Upgraded iOS and can’t use the app now

Same exact thing happening to me! 

Message 11 of 46
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Re: Upgraded iOS and can’t use the app now

I'm having the same problem. 😡😡😡

Message 12 of 46
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Re: Upgraded iOS and can’t use the app now

I am getting protocol error 100 and just upgraded on iPhone 7.  I can't bid on items that are ending. I can access eBay on my iPhone 5 and I haven't upgraded that phone too old but eBay is working in that older system. Lol I see others are getting the 100 error today also 

Message 13 of 46
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Re: Upgraded iOS and can’t use the app now

Having the same thing on both phone and iPad 

Message 14 of 46
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