08-30-2022 07:10 PM
What is going on?? The app on my iPhone is frozen I cannot use it at all!! I’ve rebooted several times and still nothing is responding to my attempts.
08-31-2022 08:36 AM
@mojangles27 wrote:
What is going on?? The app on my iPhone is frozen I cannot use it at all!! I’ve rebooted several times and still nothing is responding to my attempts.
Hi @mojangles27. Please uninstall and reinstall your app to see if this resolves the issue. If not please let me know what screen you're on, or where you're at in the app when it's freezing. Thanks!
08-31-2022 10:41 AM
Yes this helped except now on ‘home’ nothing shows up. Otherwise it’s functioning again. But still how do I get it to function 100%?
09-07-2022 07:56 AM
@mojangles27 wrote:
Yes this helped except now on ‘home’ nothing shows up. Otherwise it’s functioning again. But still how do I get it to function 100%?
Hi @mojangles27. Have you updated to the latest version by chance? The home screen should load fully with the newest version.
09-07-2022 08:29 AM
Yes I did but I also deleted the app and reinstalled for a second time and now it seems to be working properly again. Thank you for your help.