Fault

[1970zsolt]

Hi, why ebay ask for software update? ios 17 necessary but dont have ios 17 yet! Whats going on?

[eburtonlab]

@1970zsolt 

According to a post on the UK community boards, the latest version of the eBay app requires Android 10 or later, or iOS 17 or later.

https://community.ebay.co.uk/t5/Technical-Issues/Pictures-missing-using-APP/m-p/7762881/highlight/tr...

There is another version of the app available for iOS 16 users; see here:

https://community.ebay.com/t5/Mobile-Apps/How-to-update-your-eBay-app/m-p/34920437#M50572

A possible workaround for iOS 15 users is suggested here:

https://community.ebay.com/t5/Mobile-Apps/App-update-fix-for-ios15-users/td-p/34924192

If you cannot upgrade your operating system or find an older version of the app that works with your current operating system, you should still be able to use a browser to go to ebay.co.uk instead.

If eBay browser links are opening in the Android version of the app automatically, you can disable that by going to your device Settings: Apps: eBay: Open by default: Opens supported links and choosing "Don't open in the app". iOS users can tap and hold an eBay browser link and choose "Don't open in the app".

[1970zsolt]

Asking to delete old app and re new, yes but i going to lost all my past history, when i start a new app!?

[wastingtime101 · Accepted solution]

What past history are you afraid of using losing? If you mean purchase history, recently viewed, etc - that is tied to your eBay ID not a specific version of the app. The info is available whether you're logging in to ebay.co.uk on a web browser or using the app.

Edit typo