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Error - need to submit a valid zip code (have the same for 6 years)

Since a few days I’m getting an error while I open my followed items. It asks to enter a valid zip-code, but I use the same one as always and has never been an issue. I have a US-suite and a dutch address, but mainly use the US one. This has never been an issue before. Tried to restart the phone, enter the same zip-codes... does anyone have the same issues?

Looking forward to a solution...

Thanks in advance!

KR,

Alexandra

Message 1 of 9
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8 REPLIES 8

Error - need to submit a valid zip code (have the same for 6 years)

Same just been getting same issue from yesterday. Havent tried buying anything as yet.

 

Btw you mentioned it happened to you before, how did it go away? Was it after an update?

Message 2 of 9
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Error - need to submit a valid zip code (have the same for 6 years)

Hi mmmetassan,

 

Thanks for your reply.... I think it is a bug, because I haven't had the issue before.

It doesn't give any problems purchasing, but I have almost 100 items in my search-list, so every time I open a saved search, the same message pops-up. It is quite annoying when you have to get rid of the message when you open a search-list-item every time.

 

I hope Ebay will look into it, because the latest app-update was 2 weeks ago, so it seems like this is a new bug within the latest update.

Message 3 of 9
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Error - need to submit a valid zip code (have the same for 6 years)

Still have a bug since the last before last update. Latest update on May 24.

Every time I open a followed item I get an error, mentioning that I need to submit a valid zip-code. I use mine already for 6 years and hasn’t been an issue so far. Very annoying when going through a list of 100+ followed items and it hasn’t been solved yet. I’m not the only one, unfortunately. Already left a note via www.ebay.com/iOS, but no inprovement yet...

Message 4 of 9
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Error - need to submit a valid zip code (have the same for 6 years)

@roellex

 

Thank you for the report. We are looking into this issue!

Message 5 of 9
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Error - need to submit a valid zip code (have the same for 6 years)

Thanks!! I hope you will find the issue... 

Message 6 of 9
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Error - need to submit a valid zip code (have the same for 6 years)

Is there any progress on a solution? It still keeps coming up and since it is so annoying I’ve stopped purchasing through eBay, unfortunately...
Message 7 of 9
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Error - need to submit a valid zip code (have the same for 6 years)

@roellex

 

Yes we are working on a solution to this. If you email us at iosfeedback@ebay.com we can put you into the beta program soon.

 

Thanks

Message 8 of 9
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Error - need to submit a valid zip code (have the same for 6 years)

That would be great; I will share an email. Thanks for the invite.

Message 9 of 9
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