As part of our ongoing effort to combat spam and phishing attacks and protect the privacy of eBay buyers and sellers, we’re no longer showing buyer email addresses in your orders. Instead, you’ll see an alias email address. Now you can contact buyers using their alias email addresses and your “from” email address will also be hidden by an alias email address.
We’ll continue to provide you with all the information you need to fulfill your orders. The change will not affect your business or eBay experience in any other way, and you don’t have to take any action. Unique alias email addresses will be used for each buyer transaction. The same alias email address will be used for all transactions with the same buyer. Your seller ID will not be impacted.
We recommend that buyers and sellers always communicate with each other using eBay Messages so that we’ll have a record if any issues occur.
