Ebay App requires an update

[blueatlas40]

Can’t use the Ebay App as I’m getting a pop up saying: Update required.

‘This version has expired. Please update your App now’.

This update apparently requires IOS 17 however I have an older IPhone that won’t load IOS 17.

What can I do as I have items currently listed?

[eburtonlab]

@blueatlas40 

According to a post on the UK community boards, the latest version of the eBay app requires Android 10 or later, or iOS 17 or later.

https://community.ebay.co.uk/t5/Technical-Issues/Pictures-missing-using-APP/m-p/7762881/highlight/tr...

If you cannot upgrade your operating system or find an older version of the app that works with your current operating system, you should still be able to use a browser to go to ebay.co.uk instead.

If eBay browser links are opening in the Android version of the app automatically, you can disable that by going to your device Settings: Apps: eBay: Open by default: Opens supported links and choosing "Don't open in the app". iOS users can tap and hold an eBay browser link and choose "Don't open in the app".

[blueatlas40]

Thankyou for that, I can use eBay on my iPhone 6s via browser & same on my Mac book air including logging in so I fear the problem is with the new eBay App. Obviously released without fully checking its functionality & also without giving eBay sufficient notification & without offering advice in alternatives.

basically the ‘App is Crap’ & not fit for purpose.

[mobile_feedback · Accepted solution]

@blueatlas40 

How to update your eBay app - The eBay Community

[blueatlas40]

The quick fix is obviously to buy a more up to date phone which I am not in a position to do right now. Deleting the EBay App has at least allowed me to  access to EBay via a browser but still disappointed that EBay gave users no warning of the change.