eBay

dsg3 · ‎04-14-2022

Hi! For a while now when I try to filter my searches by brand for let's say diecast cars, it is not letting me click on Hot Wheels, or other brands to filter my searches. I am not able to get a blue check mark in Hot Wheels.

I can click on many others, but not all of them, and it happens when I search for other items to like watches, it won't let me click on Rolex as a brand in the filters.

I uninstalled the app also cleared the data and cache. I signed out and in, etc and anything else I could think of, and nothing worked.

This was not always a problem but is very annoying to say the least.

I am using a Samsung Galaxy Note 10 Plus on Tmobile and I believe I have the most current app version 6.56.0.2

Any assistance you could provide would be greatly appreciated.

Have a great evening and I look forward to hearing from you soon.

eburtonlab · ‎04-14-2022

I attempted the search and ran into the same problem of not being able to select the brand to narrow the results. This is using the 6.56.0.2 version of the app on an Android 11 Motorola moto g power (2021).

As a crude workaround, you can try adding the brand name to your search terms to get approximately the same results as you would from choosing that brand filter option.

jags1185 · ‎04-16-2022

I am also having this issue!!!!

velvet@ebay · ‎04-20-2022

Hi all! The mobile team is aware and they're working on it. Thanks for the reports!

Velvet,

dsg3 · ‎04-20-2022

Hi! This problem had been on going for a while now, so how will you notify us it was fixed? Perhaps a new patch update is needed for the Ebay mobile app?