08-05-2019 12:12 PM
The ebay app seems to be getting less and less control listing lengths have been removed along with some other features.
More anoying you can no longer open a return for damaged or faulty goods from the app, it only shows returns like changed my mind, found a cheaper one, it doesn’t fit, these are all buyer errors not one seller error return option, why?
Really getting fed up with all the changes lost people don’t use computers to shop any more we have pads and phone yet ebay are removing necessary features.
Please fix this returning a damaged item should be a choir if it becomes one buyer will simply not continue to use eBay.
08-05-2019 12:22 PM
@danielleesmith2 wrote:
The ebay app seems to be getting less and less control listing lengths have been removed along with some other features.
More anoying you can no longer open a return for damaged or faulty goods from the app, it only shows returns like changed my mind, found a cheaper one, it doesn’t fit, these are all buyer errors not one seller error return option, why?
Really getting fed up with all the changes lost people don’t use computers to shop any more we have pads and phone yet ebay are removing necessary features.
Please fix this returning a damaged item should be a choir if it becomes one buyer will simply not continue to use eBay.
Can you please go into the returns section and post a screen shot of the options you are seeing in the app, the return options should match what is available on the website. We will look into this.