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Communication difficulties

Hi

how can i follow the conversation I started via email (thru ebay) with someone I purchased product from? The emails don’t come up in messages on my email account.

it makes it difficult to solve issues.  Is there some way i can follow the paper trail so i can record it.  I may need to take the issue to Paypal and Ebay so i need to have access to the emails.  I just cannot find them.  Please help

thanks... 

Lyal

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Re: Communication difficulties


@lyalbenson34 wrote:

Hi

how can i follow the conversation I started via email (thru ebay) with someone I purchased product from? The emails don’t come up in messages on my email account.

it makes it difficult to solve issues.  Is there some way i can follow the paper trail so i can record it.  I may need to take the issue to Paypal and Ebay so i need to have access to the emails.  I just cannot find them.  Please help

thanks... 

Lyal


If you corresponded via the eBay messages they will remain there until you delete them. They do not disappear, I have messages from years ago. If you deleted them than you are out of luck. If you used actual email disguised as coming from eBay then you were scammed. If it came through eBay it will still be there. Best of luck to you.... 

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