Can't login and browse

[ranf999_2]

I just downloaded eBay from Google play, but I can't login, the login page is always loading. And when I searched for some items, the page showed I need to update it. I'm using pixel3 and eBay version is 5.35.

[eburtonlab]

@ranf999_2 

Here are some general things you can try, in order.

If restarting the eBay app, and restarting your phone do not help, next try:

Starting from the Settings Manager of your device, go to Apps: eBay: Storage. Clear the "Data" and "Cache", and try again.

You can also try uninstalling the eBay app using the Settings Manager, restarting your phone, and then installing again from the Google Play Store.

The current latest version of the eBay app is 5.35.0.13.

If you are having difficulty getting the latest version from the Google Play Store, see here for some troubleshooting tips:

https://support.google.com/googleplay/answer/9037938?hl=en