11-01-2022 12:05 PM
Dont buy anything here. They dont have any responsibility with your order. I did not recive my package. They said wait for it but waiting for it for a long time i got nothing. then they closed my order. stop buy anything on ebay.
11-01-2022 12:12 PM
You have 30 days after the estimated delivery date that Ebay gave you to file an Item Not Received case for a refund.
If it's to late, if you paid through Pay Pal, they give you 180 days to open a case or contact your credit card.
11-01-2022 12:16 PM
With all due respect, the eBay Money Back Guarantee is iron-clad for buyers when used properly. As noted by Ken, you do have other avenues to explore, though.
Here's a link you might want to read through. >> eBay Money Back Guarantee policy
11-01-2022 12:24 PM
So you apparently didn't bother to read the Money Back Guarantee and you are now saying eBay doesn't have any responsibility for your order?
11-01-2022 06:50 PM
they sent me messages for no reason. Now I don't know where my package . I reported it to usps and they opened an investigation. the seller did not have any way to help me. I lost 32$ not much but the service is too bad.
11-01-2022 06:55 PM
they said my package was shipped but i checked so many times and nothing.
11-01-2022 07:24 PM
11-01-2022 07:25 PM
11-01-2022 07:26 PM
@da942980 wrote:they said my package was shipped but i checked so many times and nothing.
eBay says your item was delivered. Are you in an area where theft of delivered items is a problem? If you've opened an investigation with USPS, you may have to wait until USPS completes its investigation. Have you checked the tracking information on the USPS website to see if there's more information on its delivery?
11-01-2022 07:26 PM
11-01-2022 08:07 PM - edited 11-01-2022 08:10 PM
You opened a not received case and the case was closed, or resolved because the seller provided a tracking number that showed it was delivered to your city and state. eBay sides with the tracking.
If your package was stolen from your mailbox it's not covered.
If it was delivered to the wrong house by mistake that's between you and the PO.
If it was delivered to a different address because the address on the label was not your address then you must have a letter from USPS stating the address on the label associated with tracking # xxx is not to your name and address.
There's no need to appeal if you don't have a letter from USPS stating it was not your address. ASAP go to the PO and find out where it was delivered. If it wasn't to your address get a letter.
11-03-2022 11:41 PM
they sent me a refund message. Hope they will always give good service. I will be back to support next time.