06-22-2018 02:54 PM
There appears to be an annoying glitch that consistantly will autofilter search results to predetermined categories. In some cases, going in the side menu and manually removing the filtered terms does nothing, as when the search is run again the "default" filters, are reset. This appears to only occur when using the App. Removing filters on the website will restore an unfiltered search.
In general, users should have a preference setting that elimates autofiltering search categories. Beyond that, manually resetting search categories should actually reset the search to a default, unfiltered search.
06-25-2018 08:22 AM
Thanks for reporting this. Could you please give us an example of a search you are doing where it is using the auto filters and not letting you undo this?
Thanks