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App not responsive with Apple Smart Keyboard after latest update

Hi all,

 

Just wanted to address an issue since the latest update on the iPad application. Seems to function fine when solely using the touchscreen however after a short period the scroll function using the keyboard seems to stop working. I’ve reset the iPad, uninstalled the app and reset the keyboard to no luck thus far.

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14 REPLIES 14

App not responsive with Apple Smart Keyboard after latest update

I've been having the same issue. Sometimes the touchscreen scroll doesn't work either for me. I have to click INTO an item and back and then the scroll works again. Very frustrating.

Message 2 of 15
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App not responsive with Apple Smart Keyboard after latest update

Also having similar problems with an iPad and apple magic keyboard. Scrolling/2 finger gestures on the track pad don’t work properly but the touch screen does. Also makes the app unusable on M1 macbook since there is no touchscreen to fall back on.

Message 3 of 15
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App not responsive with Apple Smart Keyboard after latest update

Can someone from eBay please look into this? There must be many users having this issue. It was working prior to the last update so it must have been something linked to that.

Message 4 of 15
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App not responsive with Apple Smart Keyboard after latest update

Still not working as of 5th April.

Message 5 of 15
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App not responsive with Apple Smart Keyboard after latest update

Latest update 6.55.0 does not fix. How did eBay break a system level function?!

Message 6 of 15
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App not responsive with Apple Smart Keyboard after latest update

When I saw the update on the app store I was hoping it would fix it, obviously not… Could someone from eBay please advise when this is due to be fixed?

Message 7 of 15
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App not responsive with Apple Smart Keyboard after latest update

Short of stating exactly the same as everyone else here, its bloody annoying!!  Come on EBay, fix the problem, its so annoying I am suspending using the app until its fixed.  

Message 8 of 15
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App not responsive with Apple Smart Keyboard after latest update

Still a problem in 6.56.0. What’s going on @mobile_feedback ?

Message 9 of 15
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App not responsive with Apple Smart Keyboard after latest update

@twhitby28 

 

Thanks for all the reports. We are looking into this.

Message 10 of 15
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App not responsive with Apple Smart Keyboard after latest update

Do you have an update as of yet?

Message 11 of 15
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App not responsive with Apple Smart Keyboard after latest update

Still locking up all the time

Message 12 of 15
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App not responsive with Apple Smart Keyboard after latest update

Have you found a solution to this yet? It’s been well over a month now. 

Message 13 of 15
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App not responsive with Apple Smart Keyboard after latest update

Could someone from ebay please respond? There still seems to be an issue.

Message 14 of 15
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App not responsive with Apple Smart Keyboard after latest update

Hi

what did you find as this is still an issue?

Thanks

 

Message 15 of 15
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