App no longer support......?

[steve-amplifire]

I've just changed my phone and used Google Play Store to download  the eBay app. I've used this for years on my previous phones. It downloads, opens, but attempts to log in are met with a message to the effect that the version downloaded is no longer supported and an invitation to update to the latest version. Click on that and I'm back to the version I've just downloaded and installed from Play Store. This is Groundhog Day!

[mobile_feedback]

@steve-amplifire 

Thanks for reporting this. Can you please share a screen shot of the no longer supported message you are getting in the app. Can you also let us know the make and model and android OS that is on your new phone.

Thanks

[eburtonlab]

New phones may often have an old version of Google Play Store or Google Play Services; updating those may allow you to get the latest version of the eBay app.

See here:

https://support.google.com/googleplay/answer/9037938?hl=en

[steve-amplifire]

Hello

The phone is a new but 'old stock' HTC One M8 and it is running Andouid 5.0.2

Steve