App keeps crashing when trying to list: tried on multiple

[tradingcards4fun]

I see old posts on the topic but thought Id bring it up now, anyone else having an issue with app? It keeps crashing on me when I try to list an item for sale. When I click “sell similar item”, and right before I choose to keep or remove pictures it crashes. Iphone, ipad, you name it. Have tried to delete and reinstall app, have tried different accounts, have tried everything???!

[mobile_feedback]

@tradingcards4fun 

Thanks for reporting this. We are not having any luck getting the app to crash with the information here. Could you do an iOS screen recording up to the point of the app crashing and email it to us at iosfeedback@ebay.com.

[tradingcards4fun]

I cant reply, it gives me errors

[tradingcards4fun]

Ok there we go, now I can reply here.  So as I’ve tried to message 3 times now, this happens on my ipad and iphone, have never had a problem before but now under both ebay accounts, both ipad and iphone, can’t post anything.  Clicking an old item i sold or unsold, trying to “sell similar item”, and it askes “remove or keep pic” and then crashes.  I have the video you requested but I cant attach a video?  When I click on that option above this box, it takes me to 3 or 4 text boxes, but nowhere I can actually clip/attach a file?

[tradingcards4fun]

This wont let me send you the video, its not a jpeg and i have no idea how to convert basic ipad videos to the version you all need in order for me to send it?  This is crazy

[mobile_feedback]

@tradingcards4fun 

Please email us the video to iosfeedback@ebay.com