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App crashing

EBay app consistently keeps crashing on start up. Galaxy note 8

Message 1 of 4
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3 REPLIES 3

Re: App crashing

What version of Android are you using?

 

Make sure your version is high enough, and that you are using the latest version of the eBay app (6.9.5.7).

 

Also try signing in using your email address rather than your username.

 

Try deleting the eBay app, restarting your device, and then getting the latest version of the eBay app from the Google Play Store.

 

If you are having difficulty getting the latest version, see here:

 

https://community.ebay.com/t5/Mobile-App-Android/Android-app-not-supported-on-older-systems/m-p/3065...

Message 2 of 4
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Re: App crashing

Hi followed all your steps and app is still crashing on start up.

Message 3 of 4
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Re: App crashing

@brendan_davey 

 

Thanks for reporting this. The app should no longer be doing this. Please let us know

Message 4 of 4
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