Androidhelp Ebay .. really !?

[alexbaic]

All the comments given by ebay in the Google Play Store say send an Email to androidhelp@ebay.com.

Sending an Email there says post you issue here, trough an automated answer.

Really ?

Than just disable that email adress, it´s useless !

[mobile_feedback]

@alexbaic

Thanks for the post. We use both ways of gathering feedback bot the email and the forum. We hope by directing people to the forum that you might find the answer to your question.

Thanks

[alexbaic]

Hello.
Than would be nice to include this in the automated answer.
Sort of "Your Issue will be taken into consideration. Meanwhile you can search for similar issues under the forum ebay.com/android".
That way one would know: the issue has been noted and will be taken intro consideration ( maybe !)

Because the actual answer, i thought: great, the Email was useless, I have to write the same one again in the forum.
And maybe inform: your issue must be in english, or can be in following languages: language, language, language ( or write the email adress accordingly)

Thanks for the reply.

[mobile_feedback]

@alexbaic

Thank you for the suggestions. We have updted our responder to make it a bit more clear.

Thanks