07-20-2024 07:35 AM
I have missed out on a few sales due to this. When I accept an offer or counteroffer it doesn't sell the item but looks as though it resends the same offer back to the buyer. I don't know how it shows up on the buyers end but my guess is it doesn't notify them at all because the buyer never ends up buying the item.
07-24-2024 02:58 PM
@mercator_commodorum_vestituum wrote:
I have missed out on a few sales due to this. When I accept an offer or counteroffer it doesn't sell the item but looks as though it resends the same offer back to the buyer. I don't know how it shows up on the buyers end but my guess is it doesn't notify them at all because the buyer never ends up buying the item.
Hey @mercator_commodorum_vestituum! Our Product team wanted to reach out and see if you are still running into this issue?