01-29-2022 01:06 PM
Been selling sports cards for many years and have a 100% rating. I have a diamond ring that I'm considering selling as a Buy Only. However, with selling high end sports cards, I have ran into my fair share of scammers and I have one instance previously of selling a high end watch, and the Buyer made a false claim and they ended up through a loop hole to both get their money back AND keep the watch....
So my questions are these:
1. Currently, how tight are Ebay's policies on returns for diamonds? I feel like they have gotten better with cards, but someone is always finding some loophole... This diamond is both certified and has an engraving inside of it, so yes, I could probably not run into an issue of someone trying to return a different diamond, but I absolutely don't even want to deal with that kind of mess from the start. So, if I have photos and proof of all documentation, send it with the highest shipping and insurance possible, if the Buyer was to make a **bleep** claim, is there ANYTHING that Ebay will even entertain and allow the complaint to go through? I've spent hours dealing with Ebay reps in the past, and I absolutely want no part of that for this $15k + transaction.
2. Is there any other things I can do to ensure once this is sold, I'm not going to be facing a potential return. FYI - I'm also going to upload a video(s), with many photos. So, is there any sort of buyers remorse loophole that someone can use (even with me providing way more information that typically is provided)?
My point with this is despite having a very good track record, Ebay seems to allow for Buyers to do historically do anything/everything. For high end jewelry sales, will Ebay have my back? Or is it par for the course, and they allow anything to happen, and I potentially have spend HOURS and DAYS to rectify a situation...and go through countless of people who won't listen to me, until I reach someone who finally will?
01-29-2022 01:13 PM
I would NOT do it!
I'm an experienced seller who declined a similar request several years ago from a jeweler "friend."
Knowing the limits of my own knowledge coupled with the number of scammers, there was no way I wanted to deal with (at best) questions about certification, 4C questions and other innocent questions about which I know little or (at worst) switcheroos!
01-29-2022 01:14 PM
BTW, your videos are not going to prove diddly squat should a buyer claim that they got a CZ!
As an experienced seller, you know that you'll lose any SNAD case and even if you were to take a return, would you know that it's the same item?
01-29-2022 01:16 PM
@pristine10_auctions wrote:I've spent hours dealing with Ebay reps in the past, and I absolutely want no part of that for this $15k + transaction.
I think you answered your question.
If the buyer is out to scam you, they will.
01-29-2022 01:21 PM
Well, the diamond has an engraving with matches the GIA. Yet, I just don't want to deal with someone attempting to do that, and then me having to prove my case.
And I wouldn't be allowing a return. But I don't allow returns on my sports cards either, yet, Ebay still has allowed someone to attempt returns in the past....
01-29-2022 01:25 PM
Oh I know I'm answering my own question. And it has disgusted and infuriated me in the past dealing with Ebay (when they should have had my back).
I was just hoping that Ebay may better protect it's Sellers when it comes to diamonds, but that was probably way too hopeful of thinking....
01-29-2022 01:35 PM
Let me know when you list your ring so I can buy it from you.
When the package arrives, I will open an ebay claim on the basis that the package arrived empty. Ebay will then promptly refund all my money. Since the package arrived empty 😉 you won't have to accept a return nor will I have to return anything. A real win-win, for me at least.
Still want to sell that ring here?
01-29-2022 01:51 PM
Don't do it. You said you would do it BIN, so you know the value and what you want for it. I would talk to a reputable local jeweler and see what they suggest. Another possible idea would be to contact a reputable national auction company. I would think that going that route, would put the risk and responsibility on them. They would certainly verify all the authenticity info.
01-29-2022 02:06 PM
"And I wouldn't be allowing a return."
Ah, but there's the issue. All that buyer has to do is open an item not as described case, and you'll be advancing return shipping as well as refunding in total when you receive back what may or may not be the item you sent.
Why would you risk this?
01-29-2022 02:09 PM
Hard to understand why you would believe that eBay would better protect its sellers when it comes to diamonds.
For instance, like better than they would protect me as a seller when a buyer claims that small kitchen appliance is no longer working? Or those sneakers are counterfeit?