02-01-2021 03:18 PM - edited 02-01-2021 03:18 PM
Hi, I recently sold a Burberry trench coat and the buyer claimed it to be fake. I am not educated on this topic and hope I can get some opinions here. Thank you!
The buyer claimed that "London" and "Prorsum" should not appear on the label at the same time. Note that the coat was made in Hong Kong so labeling could be different from how it is in the US. They also claimed that the stitches are off as shown in the pictures, which implies that the coat is fake.
02-01-2021 03:55 PM - edited 02-01-2021 03:57 PM
IMO you don’t need opinions at this point-you need a professional authenticator. You can use authenticate4u for $7.50. Contact them through their Facebook page and pay them through PayPal. Do it now!
Wait for the sellers here but you should
contact your buyer and direct them to this thread and tell them you’re using a highly respected pro. You can tell them you’re happy to take a return now since you sold an unauthenticated item, take the loss and move forward or they can wait until you get an answer from a4u if they still want it if authenticated.
If the cost is counterfeit please destroy it. If it’s authentic you now will be able to list the cost as authenticated by authenticate4u.
In the future you must know that when you list is authentic,
02-01-2021 03:59 PM
If it’s counterfeit and it doesn’t state Burberry anywhere but the labels you can cut them out and all it as a generic coat but check buttons etc.
02-01-2021 07:22 PM
I have no opinion regarding the authenticity of the coat but I do have some unsolicited advice.
When selling highly faked and expensive designer items like Burberry and Moncler, you need to show a lot more than 2 blurry and distant pictures of the front and back of the jackets! Ebay allows sellers to include 12 pictures free of charge. Take advantage of a freebie and show everything needed for a buyer and an authenticator to evaluate the item.
(Are you positive of authenticity of the Moncler jacket?)
02-02-2021 07:26 AM
Bu rberry? How fake can it get?
02-02-2021 07:54 AM
02-02-2021 08:52 AM
I didn’t either but I do think the stitching looks lousy but the OP is already in a verbal claim with the buyer and obviously doesn’t authenticate their items and states that they’re not knowledgeable on the issue so they just need to go to a pro. I don’t think opinions should really be given without even seeing the item. Agree that there are exceptions but I don’t know Burb labels well enough to comment and have no interest in researching.
The Moncler that Alberta mentioned isn’t showing as I went to look.
02-02-2021 10:07 AM
02-02-2021 12:39 PM
TY Not looking-too lazy...but also highly faked. IMO all Moncler puffers need to be authenticated.
02-02-2021 02:30 PM - edited 02-02-2021 02:32 PM
@zhoiren wrote:Hi, I recently sold a Burberry trench coat and the buyer claimed it to be fake. I am not educated on this topic and hope I can get some opinions here. Thank you!
The buyer claimed that "London" and "Prorsum" should not appear on the label at the same time. Note that the coat was made in Hong Kong so labeling could be different from how it is in the US. They also claimed that the stitches are off as shown in the pictures, which implies that the coat is fake.
I didn't chime in sooner because I'm not a Burb expert.
However having several photo examples of my own, I decided to compare and IMO, the buyer is correct.
In fact, I recently posted a Burb coat (that was professionally authenticated and found to be authentic):
https://community.ebay.com/t5/Fashion/Burberry-trench-Authentic/m-p/31492449
From what I'm seeing and as shown in the following examples, the Prorsum items have "established 1856" underneath the Burberry name and the non-Prorsum (my coat) has "London" under Burberry. (The pictures below are my own pictures and items were known to be authentic.)
Prorsum w/est 1856
Prorsum w/est 1856
Prorsum w/est 1856
Prorsum w/est 1856
NOT Prorsum w/London
02-02-2021 03:49 PM
Your buyer is incorrect about the label. “Prorsum” (as seen in the knight’s flag), and “London” can absolutely exist together on the label of an authentic Burberry item.
I’m not saying that your coat is authentic, but the label isn’t an issue.
02-02-2021 03:57 PM
From what I googled, it seems like Prorsum and London were two separate product lines before they were merged together with Brit. Do you have some evidence/examples where Prorsum and London exist on the same label? Thank you!
02-02-2021 04:28 PM
Yes; I recently sold a trench with Prorsum and London on the same label. You can see it in my sold items. That label is not at all unusual.
I don’t know when it was changed (maybe 10 years ago?) but the word “Prorsum” as seen on the knights’s flag was part of the standard Burberry logo for many years. I believe it has been omitted from all labels except for the Prorsum line. Look at the older “Burberrys” labels- before the s was dropped from the name. You’ll see it on those labels too.
02-02-2021 04:43 PM
Examples of the Prorsum line label taken from current listings.
02-02-2021 05:13 PM
OP the board can discuss this until the cows come home but you really need to go to a4u. If your buyer doesn’t want to wait you should refund in full since you didn’t authenticate it prior to listing. It’s only $7.50 The authenticity or lack thereof cannot be a subjective call. You need to find out and you have differing opinions here. You certainly don’t want to destroy an outsourced authentic item if it is but as stated, IMO the finishing is disappointing. On the other hand the finishing on made in Spain Louis Vuitton is disappointing to me. Burberry has contracted all over the world including Hong Kong and I don’t know that all contracted factories are of equal quality. Please post back after you hear from authenticate4u.