03-11-2020 08:12 AM
Hi, want to file complain about some of sellers,they keep send me messages that my item needs few more days to come and i am waiting for some of them since december, also, they make very big mistakes...from receiving items i never ordered, to sending broken bottles of nail gel or oil bottles,they never send another item,because i dont need money i need the item !
03-11-2020 08:21 AM
@dalijbjelk-0 For any of those situations you described eBay has a tool for you to use, its called the Resolution center and the link is at the bottom of the page. Go there and you can process claims for not receiving an item (one day past the original delivery date) or damaged items to be returned, etc. This will allow you to get refunds on the items ... eBay allows 30 days to process a claim, PayPal allows 180 days ...
03-11-2020 08:52 AM
QUIT BUYING FROM CHINA.
NEVER believe any seller that tells you to wait because the item is on it's way or that they will send you another item. They are lying.
Quit buying from sellers with bad feedback. Do not buy from sellers with anything less than a 98.6% feedback rating. I looked at many of your sellers and most have awful feedback ratings.
You will need to file with Paypal if you're past the 30 day return window from Ebay.
If you are past the 180 day window for Paypal, then you are sadly out the item and your money.
Learn to vet your sellers before buying anything else.
03-11-2020 01:41 PM
03-11-2020 01:48 PM
You have 30 days from tracking showing delivery to file a case w ebay.And you must ask ebay to step in before the closure date shown in the case
http://pages.ebay.com/ebay-money-back-guarantee/
http://resolutioncenter.ebay.com/
https://www.paypal.com/disputes/
check you payment email for protection info when you pay as a guest(no PayPal account)