cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to report seller for selling counterfeit? Will there any result?

I bought few Ray-Ban sunglasses and seller assured they are 100% genuine. But after inspecting i 100% sure they are cheap made with lots of different and can prove. How to report seller for selling counterfeit? Will there any result? Will eBay block these sellers or he will sell same item after returning?

 

Message 1 of 4
latest reply
3 REPLIES 3

How to report seller for selling counterfeit? Will there any result?

How about reading the Money Back Guarantee?

When you receive an item that's not as described, you can open an item not as described case within 30 days of receipt.

 

Message 2 of 4
latest reply

How to report seller for selling counterfeit? Will there any result?


@theelectronicsky wrote:

I bought few Ray-Ban sunglasses and seller assured they are 100% genuine. But after inspecting i 100% sure they are cheap made with lots of different and can prove. How to report seller for selling counterfeit? Will there any result? Will eBay block these sellers or he will sell same item after returning?


Go to the transaction and open a return request for "not as described" and seller will have to send a prepaid shipping label for you to return them or he can just issue a full refund of your payment. If the seller doesn't respond to the dispute, you can escalate and ebay will refund you from the seller's money.

 

Either way, you'll be made whole. 

 

@theelectronicsky wrote:

 Will eBay block these sellers or he will sell same item after returning?


If you and the other buyers don't report the listings as fake and don't file dispute, ebay doesn't know that the seller has fakes.  That's why it's important to open a dispute as NAD. 

 

Did you notice that the seller has another feedback stating that the props are authentic but not the glasses? 

albertabrightalberta
Volunteer Community Mentor

Message 3 of 4
latest reply

How to report seller for selling counterfeit? Will there any result?

Can you tell me what model number these are or take a few pictures? Pictures of the inside of the temple parts and bridge where there should be numbers/lettering would be very helpful to authenticate. Thanks.

Message 4 of 4
latest reply