06-18-2024
11:10 AM
- last edited on
06-18-2024
11:51 AM
by
kh-adrian
Why is there no answer regarding my return of the passenger side lamp on the rear of a 2009 Chevrolet Avio, which was sent to me in a broken state.
06-18-2024 11:31 AM
Believe it or not, there's not enough information here to give you good advice.
So, you received an item that was not as described (broken).
What did you do then? Did you open an item not as described case within 30 days of receipt of the item?
If so, did you return within 21 days and ask eBay to step in if/when you had no response from the seller?
Did the seller send you prepaid return label? Did you then use the label to return the broken item?
Unless you want to let loose of the above information, there isn't much advice we can offer (although some of us will most certainly give it a try.)
06-18-2024 11:33 AM
What have you done so far?
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.