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eBay Customer Service, help? Anyone?

A few weeks ago, my payouts were put on hold, and I’m really confused about why or how to resolve it. I’m still selling and shipping items, but I can’t receive my payments. The only message I’ve received is that my payouts are on hold due to an actio...

User avatar by Enthusiast
  • 105 Views
  • 8 replies
  • 0 helpful

Leaving feedback on a buyers profile

I am trying to figure out to leave feedback on one of my buyers profile due to them asking me to. However I can't figure how to do that. Where is the vertified purchase thing some people are talking about? thank you in advance

I don't want to do this wrong...

Good Morning, I have a buyer that did not pick up her purchase in time from her post office.So it's being returned to me. She still wants the package and is willing to pay for the postage back to her using Paypal.I know you can't communicate outside ...

User avatar by Trailblazer
  • 249 Views
  • 19 replies
  • 0 helpful

Help with something purchased 2 & 1/2 months ago

I purchased a lady's wallet back in February. By end of May, it was falling apart, totally useless because stitching is coming apart. Not able to leave feedback because it's been more than 30 days and I can't get past the automated assistant to get a...

User avatar by Rising Star
  • 19 Views
  • 2 replies
  • 0 helpful

Buyer leaves bad feedback for the wrong seller

So I had about six pairs of cobalt blue mugs that I sold. Each pair was sold in an individual sale. That's six sales. I was shipping out the last two pairs this morning when I saw that my 100% rating had dropped to a 94%. One of the buyers whose mugs...

User avatar by Adventurer
  • 141 Views
  • 10 replies
  • 0 helpful

Resolved! Feedback - Verified purchase

Today under the feedback I am now seeing "Verified purchase" after every transaction. In both the Received as Buyer and Received as Seller sections. Is this a new feature? What is the purpose of putting it in the feedback? I suppose its a good thing ...

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