cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Too many counterfeit electronics on eBay

Just one example of many.  I am looking for a genuine Dell Precision M4800 battery.  The majority of the results are knockoffs and even worse knockoffs lying about them being genuine.  I am hard pressed to even find a genuine battery that I need because China based sellers are flooding the site with their dangerous trash using multiple accounts and listings to bury legit items.  Even with the "US only" filter I have to filter through China based sellers that are being misleading about their location through the various tricks they use.  I don't know what it would take to solve, but these products aren't built to the same quality or safety standards as the real genuine parts.  Batteries and power adapters are China's favorites to knock off.  There are other electronics that get knocked off as well though.

 

These are the reasons why I know the battery in question is fake:

  • Font is wrong.
  • The letter "E" on the word Dell is at the wrong angle
  • Font is wrong?
  • On "97Wh" the middle peak doesn't go to the top of the letter like the sides of it does.  The letter "h" is wider by an observable margin.
  • Font is still wrong!
  • The word "Standard" on the genuine battery is bold compared to the text below it.
  • Font is wrong, font is wrong, font is wrong 💩
  • "Type FV993" on the genuine battery is bold compared to the text below it.

Something else worth mentioning is the rubber foot design (not pictured) is wrong.  The rubber foot on a real battery isn't one solid piece, but has a plastic trim around the base.  You could make the stock photo argument, but when the convincing fakes are around the same price as the obvious fakes well what does that tell you???  Also their feedback is another giveaway when people realize the battery doesn't hold a good charge, or is truly counterfeit.  Generally an older new old stock genuine Dell battery like this will bring $60-100 from my personal experience.

Message 1 of 6
latest reply
5 REPLIES 5

Too many counterfeit electronics on eBay

Other thing to look for is the fact that the parts aren't serialized with unique serial numbers. The serial number barcode isn't unique, or isn't even readable. All Dell parts have a unique serial number with the exceptions being the screws they use and parts that are a part of an assembly.
Message 2 of 6
latest reply

Too many counterfeit electronics on eBay

brian@ebayI know in the community chat today you responded to my question regarding scams.  I didn't know if this type of fraud is something you had an answer for?  This is something I have never had much luck with on eBay when it comes to sourcing genuine replacement parts.  Otherwise if the tag is inappropriate I can save it for next weeks chat 🙂

Message 3 of 6
latest reply

Too many counterfeit electronics on eBay

Also worth noting some of the sellers are using a mixture of pictures of the real batteries and of the fakes in the listing. Those are harder to catch beyond the style of the foot on the pictures that are of the actual fakes.
Message 4 of 6
latest reply

Too many counterfeit electronics on eBay


@gwzcomps wrote:

brian@ebayI know in the community chat today you responded to my question regarding scams.  I didn't know if this type of fraud is something you had an answer for?  This is something I have never had much luck with on eBay when it comes to sourcing genuine replacement parts.  Otherwise if the tag is inappropriate I can save it for next weeks chat 🙂


Hi @gwzcomps, if you find products that don't seem authentic then the best thing to do is report the listing as counterfeit. If you receive a counterfeit item then opening a return with the not authentic reason would also notify us of a possible counterfeit item.

Brian,
Community Team
Message 5 of 6
latest reply

Too many counterfeit electronics on eBay

Ok thanks. It has gotten really tough to find genuine Dell parts on eBay anymore. The more sneaky sellers are using a mixture of real and counterfeit photos to hide what they are up to.
Message 6 of 6
latest reply