02-13-2019 05:55 AM
Hello, so i bought LTC3780 step-up/down converter, and after hooking it up it died in 2 minutes of "use", i did not really use it just connected it to input battery and checked voltage at output so no overloading done or shorting it out, but it died, 2 mosfets burned out, and it is now useless.
i contacted seller and he said "sorry, we resend one to you,ok?" ... found it fishy but ok , and i said that i would be glad if he would send me another ojne, bla bla, and that i hope he would not scam me and if he could send me a proof that he actually sent me ...and then he said " OK " ...nothing more nothing less...
so i dont know what should i do now? wait ? or asking for a refund? and could i get a refund because it died without my interference 😕
02-13-2019 12:48 PM
02-14-2019 05:27 AM
It took about 20 days,
yeah i know that it is mass production and sometimes there are problems with items and/or shipping and because that im not really angry or anything, i can wait, but i would like my item in working condition 😕
Seller said this "i will resend it this week and upload the order number to ebay,you can see the handle info." and
Today i got AGAIN notification that my item is being shipped, but info and tracking number are same (even delivery dates) just like last time/first time i ordered it so what should that mean?
Estimated delivery is to March 3, 2019 and as long i know i have 30 days of last day estimated that would be 3, April? Or 30 days of the day that item arrived? Then i doubt that i have enough time for refund request...