Refund or wait

[demongirl987]

I bought a modded  ps4 controller from a seller a week or so ago and and i got it pretty quickly but when i tested the controller out it seemingly wont do anything. Ive tried the sellers website with online intrusions but still nothing seems to happen in any of the games i tried. I sent message to the seller to try to see what whats wrong but he wont reply to me and its been about a week now. What should i do? Keep waiting or maybe just go to ebay and ask to return the product for not working. I kinda don't want to do that because it could just be me **bleep** up but im not to sure what i would be doing wrong ive tried everything i could to get things to work 

[Anonymous · Accepted solution]

You have 30 days from delivery to open a defective item case with eBay, the seller will be responsible for supplying you a prepaid return shipping label.

Do not let him string you along until your MBG expires or you will have to go to PayPay to open a case, then you would have to pay for returning with tracking.

Your screenshot shows a 1-year warranty, NO, you only have 30 days with eBay, that one year may have been enforcible if you bought it un-modded from a factory authorized reseller but highly doubtful in your case.

[lex-talon]

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@demongirl987 wrote:

I bought a modded  ps4 controller from a seller a week or so ago and and i got it pretty quickly but when i tested the controller out it seemingly wont do anything. Ive tried the sellers website with online intrusions but still nothing seems to happen in any of the games i tried. I sent message to the seller to try to see what whats wrong but he wont reply to me and its been about a week now. What should i do? Keep waiting or maybe just go to ebay and ask to return the product for not working. I kinda don't want to do that because it could just be me **bleep** up but im not to sure what i would be doing wrong ive tried everything i could to get things to work 

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Don't keep waiting and open a INAD (item defective or doesn't work) case. Why are you so hesistant?

[demongirl987]

Well im hesitant in case its my fault for the controller not working but the seller wont return my message

[Anonymous]

If a device does not work out of the box following the instructions then it is defective. File a complaint now, he is trying to wait you out until you no longer have any recourse.

[demongirl987]

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@Anonymous wrote:
If a device does not work out of the box following the instructions then it is defective. File a complaint now, he is trying to wait you out until you no longer have any recourse.

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Yeah your completely right. I filed to return the product for a refund now its waiting time