Received a defective item

[crispycircuit]

How can I get Ebay to help

[1tuna]

I woud not worry about ebay when you can help yourself

you can use the blue return button to start an item not as described case and send the item back

you do not need to talk to the seller or ebay to do this

[donsdetour]

https://resolutioncenter.ebay.com/ 

File an item not as described case...