The following is a reply to ebay support.
The answer is that you should wait, but it has been a month since you purchased it. Tracking has not changed much. I don't want to wait anymore because there is no sign of coming. If you wait longer, the case will not open. I'd like to request a refund immediately with a money-back guarantee.
What should I do?
eBay Customer Support has placed the case on hold until Feb. 17 to allow time to provide additional documentation.
If your issue is resolved, you can
close this case without waiting for a response from Customer Support.
The seller provided tracking that shows the item is currently on its way to you. You should receive it soon.
Case details
Seller ID :
everchangingup
Request reason :
Item not received
Case reason :
I still haven't received my item
